NARJ133: The Business of Despair


narj-artworkJoel wants to do another show-in-a-show. But he’s spent too much energy this week fighting a certain Canadian postal service provider to do that, so let’s talk about management, leadership, and emotions instead!


  • “We’re all part of the royal family up here in Canada.”
  • “Come-at-all-angles Kelly”
  • “It’s my fault for having expectations.”
  • “Solicit feedback from your team but don’t take it personally.”

Talking Points

Gear Picks


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