Joel wants to do another show-in-a-show. But he’s spent too much energy this week fighting a certain Canadian postal service provider to do that, so let’s talk about management, leadership, and emotions instead!
Quotes
- “We’re all part of the royal family up here in Canada.”
- “Come-at-all-angles Kelly”
- “It’s my fault for having expectations.”
- “Solicit feedback from your team but don’t take it personally.”
Talking Points
Gear Picks
- The Business of Consulting: The Basics and Beyond by Elaine Biech
- Wilton Holiday Grippy Cookie Cutters
- Nordic Ware Aluminum Baker’s Half Sheet
Listen
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